Refund Policy

Effective Date: 17 April 2022
Last Updated: 17 April 2022

At Stockalyze, we want you to feel confident about your purchase. This Refund Policy explains when and how you can request a refund for Stockalyze products purchased from Lunetek Software Private Limited.

1. Refund Eligibility

We offer a 30-day refund policy for eligible purchases of Stockalyze Pro.

If you are not satisfied with your purchase, you may request a full refund within 30 days from the date of purchase.

2. Monthly Subscription

Refunds are not available for monthly subscription plans once the billing cycle has started.

You may cancel your monthly subscription at any time to prevent future charges, but previously paid subscription fees are non-refundable.

3. How to Request a Refund

To request a refund, please contact us through our support page with your purchase details.

Once your request is approved, the refund will be processed through our payment provider.

4. Refund Processing

• All payments and refunds are handled securely by Paddle.
• Approved refunds are typically processed within a few business days.
• The time for funds to appear in your account may vary depending on your bank or payment method.

5. Abuse of Refund Policy

We reserve the right to refuse refunds in cases of abuse, repeated refund requests, or violation of our Terms of Service.

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions about this Refund Policy, please contact us. We are happy to help.